Senior Product Manager

We're on a mission to make sure everyone has access to the law.

Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world's first AI lawyer, specifically built for consumer legal work.

Equal access to the law is one of the biggest and most pressing unsolved problems in society today. We're passionate about leveling the playing field and believe access to the law should be a basic utility in society.

Our AI lawyer Lawrence is built on top of our own fine tuned LLM and recently passed the UK's bar exam equivalent.

We're backed by some of the top US and UK VC funds including Google Ventures, Balderton Capital and TQ Ventures. We recently secured a $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024.

We're hiring a Senior Product Manager to help to drive the development of our platform, AI experiences and websites, and be a thought-leader on product management practices in our team.

Reporting to the product director, the product manager will be an individual contributor responsible for organising and driving good product decisions and feedback across our entire business and providing process leadership to the rest of the team.

What the job involves

• Working with leadership team on product strategy, vision, priorities and roadmap across the entire business

• Coordinating the definition, creation and release of new features and products

• Owning the product management process end-to-end

• Running regular product meetings: customer interviews, feedback synthesis, prioritisation workshops, product launches, retrospectives, etc.

• Creating and maintaining processes for continuous customer feedback and discovery and speaking to users regularly

• Managing multiple roadmaps across our platform, AI products and websites

• Ensuring our products evolve quickly with the best learning and iteration practices

• Using data and product analytics tools to communicate and inform product decisions

• Improving the NPS score of our products

Our Product Culture

• Ownership - You feel a strong sense of responsibility to the products you work on and the people you work with - you want things to be the best they can be, sweat the details, and care that things get done properly.

• Ship daily - We're building and releasing features fast, going from idea to production in hours rather than weeks.

• Empathise with users - Lawyers and legal clients have unique perspectives, preferences and expectations. We build products which understand them deeply.

• Strive for excellence - We're ambitious and moving fast. The whole business is pushing to be a category defining legal tech company.

• Constantly learning and experimenting - We're at the cutting edge of using AI to directly improves people's lives. We take a blue-sky but pragmatic approach to how we apply new technologies.

Our Product Stack

• Design: Figma

• Roadmap, feedback & documentation: Notion

• Collaboration: Asana, Github, Linear, Discord, Slack

Requirements

• You're opinionated and want to help us change the legal system for the better

• You have a track record of delivering exceptional work and can demonstrate it

• You have experience in fast paced and high growth environments

• You are highly organised and can demonstrate your attention to detail

• You're motivated and ambitious, capable of learning and adapting quickly

• You have a deep understanding of modern product management practices

• You've run product management processes end to end in fast moving product teams, collaborating with designers and engineers

• You managed consumer products and websites and made product decisions affecting tens of thousands of users

• You are technical and data-driven and have extensive experience using product analytics tools

• You have an eye for design and usability

Benefits

️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England)

Equity (Share Options)

Pension

️ Regular team building activities, socials, and annual retreat!

20% off legal fees through Lawhive