Senior Product Manager - BPL

Role Overview

Senior Product Manager - Authorisation capabilities across acquiring. Lead the strategy and evolution of authorisation platforms, ensuring systems are reliable, efficient and compliant with regulatory and scheme requirements. The role balances approval performance, customer experience and risk while shaping how current and future authorisation platforms are designed and delivered. Work closely with senior stakeholders to guide investment decisions and drive improvements across a high volume payments environment.

Key Responsibilities

• Set strategic direction for the specific product portfolio, implementing up to date methodologies and processes.
• Manage the product portfolio, including oversight of team performance, implementation of departmental goals and objectives, and ensuring department efficiency and effectiveness.
• Build and maintain relationships with stakeholders, identify relevant parties and maintain the quality of external third party services.
• Develop and implement policies and procedures for the portfolio.
• Identify, assess and mitigate product or portfolio risks, aligning with compliance functions and maintaining risk controls.
• Monitor financial performance, including revenue, profitability and cost control.
• Conduct market research to understand trends, competitive landscape and regulatory changes to identify opportunities.
• Define product strategy, build roadmaps and deliver through cross functional teams.
• Prioritise initiatives based on value, balancing commercial outcomes, risk and customer needs.
• Engage with senior stakeholders, communicating trade offs clearly and influencing outcomes.
• Demonstrate comprehensive understanding of organisational functions and collaborate with other areas.
• Create innovative solutions through sophisticated analytical and interpretive thinking.
• Build and maintain trusting relationships and partnerships internally and externally.
• Apply Barclays values (Respect, Integrity, Service, Excellence, Stewardship) and mindset (Empower, Challenge, Drive) to create an environment where colleagues thrive.

Leadership Expectations

• Lead a team of specialists, defining roles and responsibilities, planning future needs, managing performance and staff development.
• Apply the LEAD behaviours: Listen, Energise, Align, Develop.

Qualifications & Experience

• Experience in card payments authorisations, including acquiring flows, scheme rules and stand in processing.
• Experience defining product strategy, building roadmaps and delivering through cross functional teams.
• Ability to prioritise initiatives based on value, balancing commercial outcomes, risk and customer needs.
• Confidence in engaging with senior stakeholders and communicating trade offs clearly.
• Understanding of regulatory expectations and performance requirements within payments.
• Ability to operate across strategic planning and day to day delivery in a complex environment.

Preferred Experience

• Exposure to legacy and modern authorisation platforms (e.g. ACI, Base24, RS2, in house or scheme hosted solutions).
• Experience shaping or contributing to target state architecture within large scale payment systems.
• Background in transforming or modernising payments infrastructure.
• Familiarity with high volume, multi channel transaction environments.
• Experience aligning technology decisions with long term commercial and operational goals.

Location

London or Northampton.