Senior Product Leader, Digital Servicing & Self-Service

Posted 4 days 22 hours ago by The AA

Permanent
Full Time
Other
London, United Kingdom
Job Description

The AA is seeking a Head of Product - Digital Servicing to join the CTO Product team, reporting to the Product Director, Service & Operations. You will own the vision, direction and backlog for Service Digitisation, creating joined-up digital servicing journeys that enable fast self-service and lower support demand.

You will lead Squads across the Lab and mentor Product Owners while collaborating with senior stakeholders across Product, Engineering, Architecture, Operations and Delivery to