Senior Product Designer (Research & Knowledge, Vincent)

Job Description

Requirements

• 6+ years of experience in product design. SaaS or enterprise experience is preferred
• Experience designing for complex, information-dense environments including knowledge management, research, or discovery products
• A track record of shipping products that solve research or information workflow challenges and move company metrics
• Proficiency in user research methodologies and the ability to translate findings into actionable design insights
• Strong understanding of interaction design, information architecture, usability, and accessibility
• Experience with modern design tools (Figma, Figma Make) and willingness to adopt new tools as needed
• Excellent communication, collaboration, and presentation skills
• Ability to thrive in a fast-paced, agile product development environment
• Experience working on complex systems with large datasets, structured content, or AI-generated outputs
• A keen interest in improving your craft using AI
• (Desirable) Experience designing AI-assisted search, research, recommendation, or summarization products
• (Desirable) Familiarity with legal research workflows or legal technology platforms
• (Desirable) Familiarity with legal technology or enterprise SaaS ecosystems

What the job involves

• We're seeking a Senior Product Designer to join our Vincent team focused on research and knowledge experiences
• Vincent combines a global legal database with cutting-edge AI to help legal professionals surface insights, conduct deep research, and manage complex knowledge at scale
• Your work will directly shape how enterprise legal teams engage with AI-powered research tools, making sophisticated legal intelligence accessible and actionable
• This role is based in the UK
• If you are local to one of our hubs (Manchester, London, or Dublin) you will be expected to be in office minimum two days per week for our Anchor Days
• As part of Clio's Enterprise division, this role sits at the heart of our most ambitious growth story
• Clio Operate and Vincent together form a category-defining product suite that is enabling untethered growth for legal clients worldwide
• Operate grew revenue by 100% in 2025, and Vincent is accelerating fast
• Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering
• Product designers directly engage in researching the behaviors and needs of our users
• They act as user experience champions as we work to transform the way that lawyers and their staff provide services to their clients
• We empower Product Designers to shape how lawyers serve their clients
• If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!
• Design intelligent research and knowledge experiences that help legal professionals surface, synthesize, and act on complex legal information
• Work alongside Product and Engineering to understand how AI and Vincent's global legal database power research capabilities, and translate that into intuitive user experiences
• Advocate for enterprise legal users by deeply understanding their research workflows and the high-stakes nature of how they engage with legal information
• Concept, prototype, and deliver solutions that make Vincent's AI-driven legal knowledge feel powerful yet approachable
• Conduct user research interviews, usability testing, and analysis to understand how legal professionals discover, evaluate, and apply legal information
• Leverage metrics to drive product design decisions and measure product success
• Contribute to design critiques and share thoughtful feedback with the broader team
• Help evolve design patterns and systems that support complex information architecture at scale
• Demonstrate a keen interest in improving your craft using AI
• Break down complex legal concepts into smaller, more manageable design problems
• Additional duties as required