Senior Product Designer

Our Purpose

At Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights, and connecting businesses with the right data, advisors, and apps. When that happens, we're not only making life better for small businesses, but also building a stronger economy that can change the world.

We aim to make running a business beautiful by making small businesses more efficient every day, connecting them with big business technology, and empowering a community behind them. When that happens, we're not only helping small businesses, but also building a stronger economy that can change the world.

How You'll Make Impact

• Senior Product Designers at Xero are responsible for designing beautiful, enabling, and meaningful experiences that solve genuine customer problems. As a seasoned designer, you'll work closely with Product and Technology on mid-large scale projects within a product area of a portfolio.

What You'll Do:

• Design practice and thinking
• Work with the Design Director, Lead, and/or Principal Designer within your portfolio and product area to understand the Product Design vision and ensure consistency and quality of execution.
• Promote the value of design and collaborative practice across spheres of influence and participation.
• Conduct desk research including domain and competitor analysis, interaction/design trends, and 'best of' examples.
• Analyze relevant considerations such as research insights, product strategy, technical environment, and constraints.
• Contribute to defining and articulating 'the problem', challenging assumptions, and agreeing on purpose, principles, and vision.
• Create frameworks (wireframes, visual frameworks, content/data models) to articulate components, journeys, and elements needed to solve 'the problem'.
• Explore future concepts and identify new interaction solutions and patterns that better meet customer needs.
• Develop phased design solutions that bridge the gap between current patterns and future states, considering the XUI design system and other constraints.
• Create prototypes to demonstrate proposed concepts or solutions.
• Collaborate with other designers to test ideas, share challenges, and build quality in your practice.
• Collaborate with content designers to ensure content is consistent and meets customer needs.
• Design accessible, inclusive experiences that meet or exceed best practices and standards.
• Develop detailed interactions and interfaces that are smart and contextually relevant.
• Present and communicate design work to various audiences.
• Create handover materials that clearly communicate design specifications and behavior.
• Identify research opportunities, plan, and undertake research and testing relevant to your product area.
• Participate in user research to understand customer goals, needs, behaviors, and pain points.
• Synthesize research data, draw insights, and participate in or conduct user testing.
• Influence, challenge, and support other designers to deliver high-quality experiences.
• Contribute to strategic product initiatives with your Product Design Director.
• Facilitate cross-functional team workshops and collaborate to ensure solutions balance user needs, business strategy, and technical constraints.
• Work with development teams during sprints to provide design QA and resolve issues.

What Success Looks like:

• You're delivering great product design.
• You're respected by peers, the design team, and Product leadership.
• You meet deadlines and maintain high quality standards.
• You create inspiring and innovative solutions for customer and business problems.
• You collaborate and communicate effectively with colleagues, especially within the Design team.

Why Xero?

We offer generous paid leave, dedicated wellbeing leave, mental health support, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that value our people. Join us to do the best work of your life at Xero.

Research shows women and underrepresented groups are less likely to apply unless they meet every requirement. If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply. If you have support or access requirements, please inform us during your application and throughout the interview process.