Senior Product Design Manager

We're on a mission to make money work for everyone.

We're waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We're not about selling products - we want to solve problems and change lives through Monzo ️

We're a team of 90+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We're on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale.

We design for the "magic moments" - we've built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences.

Right now, we're growing fast and looking for passionate design leaders to shape Monzo's future - and there's a huge opportunity to make your mark.

About the role

As a Senior Product Design Manager at Monzo, you'll lead and grow a team of talented designers. You'll roll up your sleeves to support your team through early discovery, workshops, and problem solving, while setting the strategic direction and vision for your product area. You'll help to shape our design team, raise the quality bar and deliver meaningful outcomes for our customers, while you partner closely with your counterparts in Product and Engineering, as well as the general manager of your product area.

• Building and nurturing a high performing design team - investing in their growth, wellbeing, and long term success.
• Maintaining an exceptional quality bar across all design work through clear feedback and coaching, helping designers and teams consistently deliver best in class experiences.
• Setting the strategic direction and design vision for your area, inspiring teams to think bigger and bolder, whilst aligning with Monzo goals and mission.
• Partnering with Product, Engineering, and the General Manager to define priorities, shape roadmaps, and turn strategy into impactful execution.
• Jumping in to solve tricky product and design problems, especially in early discovery or when teams need unblocking.
• Creating an environment where feedback is open, craft is celebrated, and design quality continues to evolve across the organisation.
• Acting as a champion for design at Monzo, influencing how design thinking shapes our products and culture.

We'd love to hear from you if

• You have experience managing and coaching designers, ideally in a product led tech environment.
• You're a hands on leader operating across a wide range of cross functional team activities and goals, such as facilitating workshops, shaping a vision or guiding a product direction.
• You set and uphold a high bar for design quality and craft, with a keen eye for detail and usability.
• You're comfortable working across ambiguous problem spaces, helping teams move from exploration to execution.
• You're an excellent communicator and collaborator, able to influence product, engineering, and leadership partners.
• You know what "great" looks like in product design and can inspire teams to get there.
• You're excited by Monzo's mission to make money work for everyone - and want to help us push design further than ever before.

What's in it for you

• ️ We'll help you relocate to the UK
• We can sponsor your visa
• This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)
• Flexible working hours and trust based work culture
• £1,000 annual learning budget for books, training, and conferences
• Full remote setup support, including equipment and workspace essentials

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.