Senior Product Architect, Enterprise Contact Center

Posted 3 hours 5 minutes ago by 441 SFDC Ireland Limited

Permanent
Full Time
Other
Dublin, Ireland
Job Description

441 SFDC Ireland Limited is looking for a skilled architect for their Agentforce Contact Center in Dublin. This role involves owning the technical architecture for complex deployments and working closely with sales and customer success teams.

The ideal candidate will have over 7 years of experience in contact center architecture, be customer-facing, and have extensive knowledge in communications protocols and CRM integrations. Scripting experience is a plus.