Senior People Operations Advisor

• Drive impactful HR change across international teams.
• Join a globally respected organisation.

About Our Client

Our client is a highly respected entity within the Technology & Telecoms sector, renowned for their ground-breaking contributions to the industry. This organisation boasts a vibrant and diverse workforce, dedicated to maintaining their reputation for excellence.

Job Description

• HR Process Leadership: Take ownership of specific People Operations workflows, maintaining documentation, updating internal knowledge bases, and coaching team members to build depth of expertise.
• Operational Excellence: Continuously evaluate and improve existing HR procedures. Where possible, automate and simplify processes to create a more seamless experience for employees and internal stakeholders.
• Promoting Self-Service: Use data insights to identify recurring queries and develop resources that empower employees to find answers independently. Maintain a clear, accessible library of support content.
• Data & Technology Integration: Leverage advanced HR systems and AI tools to detect trends, identify areas for improvement, and implement smarter processes that reduce friction for users.
• Regulatory Adherence: Maintain alignment with internal policies and regional employment laws. Support audit readiness by overseeing documentation for right-to-work checks and regulatory compliance (e.g. SOX, PWC audits).
• Handling Escalated Issues: Lead resolution for nuanced and sensitive employee matters, supporting the broader HR team in troubleshooting and resolving intricate process or systems challenges.
• Cross-Functional Collaboration: Partner with Centres of Excellence to execute annual or cyclical HR initiatives and serve as a go-to resource for policy or process-related questions.
• Workday and Systems Support: Manage complex HRIS transactions, including mass data uploads, rescinding workflows, and customising reports within Workday.
• Day-to-Day HR Support: Assist with a wide range of People Operations tasks throughout the employee lifecycle - from onboarding and benefits queries to offboarding.

The Successful Applicant

A successful candidate should have:

• You bring 5+ years of hands-on experience in a People Operations or HR Advisory role, with a strong understanding of HR processes and practices across the EMEA region.
• You're an expert in employee lifecycle processes and can guide others confidently.
• You've successfully improved HR processes and ensured regulatory compliance in previous roles.
• Analytical by nature, you enjoy finding ways to work smarter and use technology to boost efficiency and employee satisfaction.
• You're comfortable managing complex situations and acting as the final point of resolution.
• Familiarity with tools like Workday, Greenhouse, and ServiceNow is highly desirable.

What's on Offer

• Competitive salary range of £50,00 - £60,000 per annum.
• Discretionary bonus opportunity.
• Hybrid Working.
• Private Medical and Dental Insurance.
• 25 days holiday per year.
• On-site gym, subsidised café, free soft drinks, and an on-site bar.
• Access to cycle garage and showers.

Become part of an innovative team that is shaping the future in the Technology & Telecoms industry. Apply today!