Senior Ops Lead, Critical Services (Shift)

British Airways seeks a Senior Operations Manager to lead a shift team at Terminal 5, responsible for performance and development of 250 colleagues. This role enhances customer experience and safety in a dynamic environment.

Core responsibilities include driving performance through data insight, managing operational decisions, and leading a high-performing team. Ideal candidates will have proven operational leadership, stakeholder management skills, and a full UK driving license.

We offer staff travel benefits and an inclusive workplace, valuing diverse backgrounds.