Senior Operations Manager

Job responsibilities

• Lead end-to-end operational delivery across multiple services and locations
• Own system-level KPIs, diagnosing variation and implementing recovery strategies
• Deliver revenue, margin, and financial performance targets
• Optimise demand and capacity planning to maintain access and quality standards
• Lead and develop Operations Managers and wider teams
• Build trusted partnerships with commissioners and system stakeholders
• Sponsor improvement and transformation programmes across the system
• Ensure compliance with regulatory, governance, and safety frameworks
• Assure business continuity, risk management, and incident preparedness
• Translate operational and financial data into decisive, measurable action

Join Our Team. As Senior Operations Manager, you'll hold accountability for operational delivery across a large, integrated portfolio within Mid and South Essex. You'll lead system-wide operations across multiple places, ensuring contractual, clinical quality, and financial targets are achieved while driving productivity, service transformation, and continuous improvement.

About us

We Are Cora Health. Cora Health is one of the UK's leading providers of community healthcare services, delivering MSK, diagnostics, rehabilitation, pain management, and more on behalf of the NHS. We help people help themselves - to get back to their best, or to find a new way forward.

Applications will close 22nd February, shortlisting for the role by the 25th February with view to interview in person in London week commencing 9th March.

You'll play a key role in implementing Cora Health's operational strategy while fostering a culture of accountability, performance, and continuous improvement.

About You

We're looking for an accomplished and confident system-level leader with strong experience in healthcare operations. You'll be able to demonstrate:

• Proven leadership experience within large-scale, complex healthcare environments
• Strong track record of delivering operational and financial performance
• Experience leading leaders and developing high-performing teams
• Advanced demand and capacity planning expertise
• Strong stakeholder partnership and negotiation skills
• High data literacy and analytical capability
• Experience driving impactful service improvement and transformation

Essential

• Leadership & Management qualification 5+ years' management/leadership experience (ideally within healthcare)

Desirable

• Experience leading multi-site or system-wide healthcare operations
• Leadership/Management qualification Level 5 or above

Key Skills & Knowledge

• Advanced demand and capacity planning capability
• Strong financial and commercial management skills
• Expertise in improvement methods and change leadership
• Excellent people leadership skills across large, distributed teams
• Deep understanding of healthcare regulatory and governance frameworks
• Ability to interpret complex performance and financial data

What We Can Offer You

• Generous Holiday Entitlement
• Health & Wellbeing Support
• Leadership Development Opportunities
• Flexible & Supportive Working Culture
• Blue Light Card & Colleague Benefits

Apply Today

If you're ready to lead complex, system-wide healthcare operations and deliver measurable impact, we'd love to hear from you. Apply now or contact for an informal conversation.

Person Specification Qualifications

• Leadership Qualifications

Experience Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.