Senior Operations Manager

Operations Manager - A Taste of England, A Toast to France: Where British Tradition Meets French Joie de Vivre, France

Location: Multi Site, France

Type: Full-time, Permanent

About the Opportunity

A well-established, independent, family-run British business has been introducing authentic English pub experiences to major cities across France since the mid-1990s. Each venue is distinct, but all are united by their lively atmosphere, traditional English décor, and a menu featuring quality craft beers brewed in England, alongside classic pub fare.

These establishments are known for their welcoming, multilingual staff and for hosting a variety of events, including live music, pub quizzes, and sports screenings, making them popular destinations for both locals and tourists seeking a genuine taste of England in France

Key Responsibilities

• Oversee the operational performance of multiple sites, ensuring consistency and excellence across production facilities, warehousing, and hospitality venues.
• Collaborate with production, sales, and hospitality teams to achieve business objectives and uphold the highest standards of quality and service.
• Manage supply chain logistics, including procurement, inventory, and distribution, to ensure efficient stock management and timely deliveries.
• Champion health, safety, and compliance practices, maintaining a secure and legally compliant environment across all locations.
• Identify and implement process improvements and cost-saving initiatives to drive operational efficiency.
• Lead, coach, and inspire diverse teams across various sites-supporting recruitment, training, and ongoing development while fostering a positive and inclusive culture.
• Ensure seamless execution of customer orders and on-site experiences, supporting both wholesale and retail operations.
• Maintain operational readiness and high standards of cleanliness and organisation throughout all brewery and hospitality spaces.
• Play an active role in the launch of new products and the delivery of special events, working collaboratively to ensure success.

About You

• Demonstrated experience managing operations across multiple sites within the bar, food & beverage sectors.
• Proven leadership skills with the ability to motivate, develop, and support teams in a dynamic, multi-location environment.
• Strong background in business development, with the ability to identify growth opportunities and drive initiatives that enhance market presence and revenue.
• Experience managing large-scale events, ensuring flawless planning, coordination, and execution to deliver memorable customer experiences.
• Demonstrated expertise in operating high-volume, wet-led businesses, understanding the unique challenges and opportunities of drink-focused venues in dynamic markets.
• A proactive, sleeves-rolled-up attitude-ready to step in and work alongside your team to solve challenges and ensure smooth operations.
• Strong organisational, planning, and problem-solving skills, with meticulous attention to detail.
• Comfortable working in a fast-paced setting and able to adapt quickly to new priorities.
• Excellent communication skills in business English; French language is a requirement.
• Bi-lingual proficiency is an advantage.
• Proficient with IT systems and inventory management software.
• Genuine passion for craft beer and delivering memorable customer experiences.

What's on Offer

• Competitive salary up to €80,000.
• Attractive employee discounts and perks.
• Opportunities for professional development and career progression within a renowned craft brewery.
• A lively, supportive, and inclusive team culture.
• The opportunity to shape the future of a leading brand in France.

How to Apply

Please submit your CV detailing your relevant experience and explaining why you're enthusiastic about this opportunity.