Senior National Account Manager (12 Month FTC) - Nip+Fab
Posted 2 days 4 hours ago by Rodial Ltd.
About Us
The Rodial Group was founded by London-based entrepreneur, speaker and best-selling author Maria Hatzistefanis in 1999. She has been creating bestselling skincare for over 25 years for skincare sister brands Rodial and Nip + Fab.
Rodial, with its hi-tech, innovative and iconic skincare and complexion products, is loved and used by customers and high-profile names around the world, while Nip + Fab's mission is simple: to provide customers with luxury, science-based skincare formulations at high-street prices and empower them with ingredient knowledge.
We are a female-led and founded independent group and live by our values. We champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships.
Today, both Rodial and Nip + Fab products are available worldwide in 30+ countries, in both prestigious luxury department stores and multiple high-street retailers and pharmacies.
Please note, we work 4 days a week in our offices in W11 and one day from home.
The Opportunity
You are responsible for contributing towards the development of one of our three key pillar strategies at Nip+Fab focusing on Boots UK. Being the key contact for all negotiation, commercial discussion and strategy with Boots, you will be immersed and enthused by cracking the code for continued success in Boots across functions.
Your key responsibility will be managing the incumbent relationships with our leading UK retailer, Boots, as we continuing the elevation strategy for Nip+Fab within premium self-select skincare. You will have strong cross-functional relationships externally and internally which will be an integral part of the job to ensure that the above strategy can be achieved. This is most prevalent in your knowledge and understanding of the Boots UK buying team and processes, and their supply function, alongside our internal Supply and Operations teams. You will influence NPD development in line with the needs of the Boots consumer and ensure business focus extrapolates both medium and long term opportunities in partnership with our key UK wholesale partner.
You will spend 25% of your time on commercial planning and execution, engagement with the buying team at Boots, process and execution. You will spend 40% of your time working on stock planning with Boots based on solid data analysis and very strong relationships with Supply Chain both internally and at Boots to facilitate your plan. You will spend 20% of your time working with the Boots digital, marketing and data teams to build the knowledge of our Boots customers and extrapolate those opportunities as the brand grows rapidly and acquires new customers whose relationship with the brand needs to be established. You will spend 15% of your time administering the wider business and some other minor accounts.
Key Responsibilities
- To autonomously drive the UK growth of Nip+Fab within Boots with strategic support from senior leadership and the wider business and full accountability of this account and P&L
- Building on the current % YOY growth trajectory with the goal of making Nip+Fab a top 5 premium self-select skincare brand in Boots by the end of 2025.
- Build upon our 3 stream growth strategy in Boots, maintaining our sustainable profitability model whilst exploring and landing change which align to the brands "efficacy first" goals globally that will define its differentiation for years to come.
- Management of the overall P&L for Boots. Managing gross margin, COGS blend, investment and local market strategies, working closely with internal digital marketing and PR teams to deliver account differentiation and measurable ROI on spend outside your P&L but associated to Boots in omnichannel UK brand strategy.
- To budget, forecast and manage the line level and account level requirement. Continually focussing on balancing your P&L to budget and creating opportunity where plans evolve throughout the year, maximising the current inflection point Nip+Fab is experiencing within Boots to create long term, loyal, lifetime value focussed customer relationships.
- Be the eyes and ears of the brand within Boots listening to feedback and reporting the strategies of your retailers back to the brand and wider team to shape future decisions
- Build credible and collaborative relationships with all levels of our retail partner. proportionate to the role and our overall visibility and spend strategy within Boots.
- Be the driver of cross functional relationships internally and ensure the strategic needs of the Boots business and its growth plan are met by the business.
- Working closely with Finance to ensure business accounting is accurate: Month end management with invoices and accruals and that our partners are maintaining their contractual commitments.
- Contribute to the overall business direction and strategy. The national accounts pillar is a key element of the brand's medium and long term strategy, thus bringing the nuances of brand success to life is key as you influence the direction of the brand.
- Carry out additional duties when reasonably requested and where necessary within the defined levels of responsibility and accountability of the role.
The successful candidate will have the following:
- Experience within a commercially equivalent role, either domestic or international and having worked directly with Boots
- Advanced market k nowledge and ability to interpret consumer data and shopping patterns
Senior National Account Manager - 12 Month FTC