Senior Manager, HR Operations Transformation

Job Description

Responsibilities

• Build the operational foundations required for our next stage of growth.
• Manage the HR Operations and Analytics team, improving day-to-day HR operations.
• Review current HR and Talent Acquisition processes and identify inefficiencies.
• Design and document scalable HR processes across the employee lifecycle.
• Improve workflows for onboarding, employee changes, approvals, and other core HR activities.
• Support improvements to the HR tech stack with tools like HRIS and ATS.
• Identify opportunities to automate repetitive HR tasks and reduce manual work.
• Track the impact of automation and AI.
• Ensure HR processes and documentation are compliant and scalable across multiple countries.

Requirements

• Experience in HR systems, people operations, HR transformation or process improvement.
• Strong systems thinking and the ability to connect processes, tools and data.
• Experience improving HRIS, ATS, workflow or automation tools.
• Strong process-mapping and problem-solving skills.
• Good understanding of people data, reporting and dashboards.
• Confidence working with HR, Payroll, IT, Finance and Talent Acquisition teams.
• Curiosity and practical experience or strong interest in AI and automation.
• Experience working in a multi-country or scaling business environment.
• Strong project management and delivery skills.
• A hands-on, practical and improvement-focused mindset.
• Comfortable operating at pace and creating structure within a fast-changing environment.
• People leadership experience.