Senior Manager, Global Digital Customer Success

A leading Product Experience company in the UK is looking for a Senior Manager, Digital Customer Success to enhance customer satisfaction and retention. This role involves managing a team, developing digital strategies, and utilizing data insights to optimize the customer journey. The ideal candidate will have experience in B2B SaaS and lead large international portfolios. Excellent communicative abilities in English are required, while knowledge of French is a bonus. The company promotes a flexible work-life balance and various benefits.