Senior Manager, Experiential Ops and Production

THE TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.Headquartered in Los Angeles, THE TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM .OVERVIEWThe Senior Operations & Production Director will play a pivotal leadership role in the end-to-end delivery of high-profile Amex activations at NFL International games. This role will oversee the strategic planning, operational delivery, and production execution of multi-market experiential projects, ensuring best-in-class output that aligns with both brand and league expectations.Working across international markets, this individual will lead large-scale projectteams, manage significant budgets (£1.5M+ / $2M+), and act as a senior client partner - driving operational excellence while shaping compelling, culturally relevant fan experiences within the sports landscape.WHAT YOU'LL BE DOING:Project Leadership & DeliveryLead the full lifecycle of large-scale activations from concept through to delivery, ensuring projects are executed on time, on budget, and to the highest standardDevelop and oversee complex production plans, including schedules, run of show, logistics, staffing models, and site operationsEnsure all event structures, infrastructure, and technical elements are delivered safely, efficiently, and in line with local regulations across multiple marketsMaintain a solutions-focused approach, proactively identifying risks, resolving challenges, and escalating where appropriateClient Leadership & Strategic PartnershipBuild and maintain trusted senior-level relationships with the client and key stakeholders, acting as a strategic advisor throughout the project lifecycleTranslate complex production and operational detail into clear, meaningful insight for clients, providing context on implications and opportunitiesLead client conversations with confidence-structuring clear, compelling narratives and guiding decision-making toward desired outcomesIdentify opportunities to add value and streamline processesBudget & Commercial ManagementOwn the development, management, and reconciliation of large-scale project budgets ($2M+), ensuring financial accuracy and delivery against targetsManage scope effectively, identifying and addressing scope creep while driving efficienciesLead procurement conversations and negotiate with suppliers and stakeholders across multiple markets to ensure value and qualityProvide clear budget oversight across teams, guiding junior staff on financial management and accountabilityInternational & Operational ExcellenceLead delivery across multiple international markets, ensuring consistency while adapting to local regulations, cultures, and operational nuancesConduct site visits and oversee on-the-ground delivery throughout the summer periodManage vendor ecosystems across production disciplines (staging, fabrication, AV, technical, logistics), ensuring alignment with agency standardsEnsure robust health & safety planning and compliance across all marketsTeam Leadership & DevelopmentLead, mentor, and inspire cross-functional teams, fostering a collaborative, high-performance cultureDelegate effectively, clearly communicating expectations, timelines, and deliverablesProvide guidance on complex challenges, while empowering team members to take ownership of their workCreative & Strategic ContributionContribute to the development of experiential strategies and production solutions that align with client objectives and elevate creative outputAnticipate challenges and identify opportunities that have not yet been surfaced, bringing proactive thinking to the team and clientWHAT YOU'LL HAVE:Core Competencies & BehavioursExceptional ability to craft clear, compelling narratives and communications for both internal and external stakeholdersConfident leader in client and internal discussions, able to guide conversations influence outcomes, and adapt in real timeStrong collaborator, open to input and diverse perspectives, with a team-first approach to problem solvingDemonstrates calmness under pressure, maintaining performance and professionalism in fast-paced, high-stakes environmentsProven ability to foresee and mitigate risks, course-correct where needed, and maintain momentum across complex projectsDeep understanding of the sports and entertainment landscape, including stakeholder dynamics and commercial driversSelf-starter with strong initiative, capable of operating independently while knowing when to escalateRequirements10+ years' experience in operations and production within experiential and sports industriesProven experience delivering large-scale, multi-market events and activationsDemonstrated experience managing budgets in excess of $2MStrong expertise in event infrastructure, production delivery, and health & safety complianceExperience working internationally and adapting delivery across different marketsWillingness and availability to travel extensively for site visits and on-the- ground deliveryExcellent communication, leadership, and stakeholder management skillsTHE TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.