Senior Lead SRE - Platform Reliability & Observability

JPMorganChase is seeking a Senior Lead Site Reliability Engineer within the Chief Technology Office, SRE Enablement. You define non-functional requirements and availability targets for services across product lines, ensuring these are reflected in design and tests and that SLIs/SLOs measure customer experience.

Your core method is observability assessment, delivering journeys, alert maps, service level indicators, and a failure modes and effects analysis.