Senior Knowledge & Content Lead - Help Center & AI
Posted 2 days 1 hour ago by Depop Limited - Nova
Permanent
Full Time
Other
London, United Kingdom
Job Description
Depop is seeking a Senior Knowledge and Content Specialist to own the knowledge that powers support, including the Help Centre and AI Agent guidance. You will ensure accuracy, clarity, andDepop's tone across UK/US content, while using AI tools to accelerate updates and maintain quality.
You will collaborate with product, policy, and operations teams to launch updates and improve self-serve experiences, with continuous improvement in mind.