Senior IT Service Desk Lead - End-User & AI Ops

Jobgether is seeking a Service Desk L3 - IT Operations Technical Lead to operate from Ireland. You will act as the final escalation point for complex incidents, drive incident response, and oversee end-user computing across endpoints, identity services, and security-related processes.

You will collaborate with cross-functional teams, shape support maturity, and influence operational excellence in a fast-moving AI infrastructure environment.