Senior IT Manager - 60%
Posted 3 hours 19 minutes ago by Bechtle Suisse SA
Permanent
Not Specified
I.T. & Communications Jobs
Valais, Switzerland
Job Description
Be your best with senior management (ECM / OpenText) (f/m/d) - 60% Be your best with Bechtle With more than employees, we are one of the most successful companies and market leaders in our field of direct sales of products and a wide range X of services offered by various service companies make us a strong and future-oriented partner for SMEs, large groups, and the public sector. We are at home across Europe and always near you. With more than employees, we are one of the most successful companies and market leaders in our client's account based in Sion (VS), we are looking for a senior management (f/m/d) responsible for ensuring the management and evolution of the ECM (OpenText) as well as the support of users and stakeholders in project management. Mission Configure, implement, maintain, and evolve the ECM (OpenText) system infrastructure in collaboration with the Cantonal Service (SCI), respecting technical and security standards. Parameterize and maintain document management systems throughout the lifecycle (classification plan, metadata calendar, access/confidentiality rules, with the management and archiving of AEV). Ensure the role of functional and technical ECM reference for Service Desk, and manage incidents, requests for evolution, and tickets via the ticketing tool (e.g. ServiceNow) with follow-up, and report to the responsible people for document management and archiving, and assist units in adopting and appropriately using the ECM solution. Analyze, formalize and prioritize functional and technical evolution needs, write associated documentation (guides, procedures, best practices) and participate in evolution projects of the system (interfaces, regulatory evolutions) with businesses, SCI, and profiling. Profile Degree in management or equivalent judged SI, GED/ECM). Minimum of 5 years of experience in a regulated environment (archives or similar company), with confirmed knowledge of document management (paper and electronic) and analysis. Experience is essential with OpenText solutions and solid ECM knowledge (parameterization, rights management), in-depth knowledge of records management: document lifecycle, classification plans, metadata calendars, access rules, and experience confirmed with support (incident/request management) via a ticketing tool (e.g. ServiceNow), and ability to produce clear and structured technical and functional documentation. Good communication skills with various stakeholders (businesses, archivists, project managers); mastery of French or German, good knowledge of the second language (min. B1) and English (min. B1). Our proposal Favorable working conditions: 6 weeks of vacation per year and a pension plan. Workplace: latest technologies and a modern work environment. Diversity: interesting and changing tasks in a future-oriented sector. Job number: EVWWO527 Oksana Dumont Bechtle Switzerland SA Bechtle Switzerland SA has certified expertise in IT Infrastructure, Management, Managed Services, Skills Management, Analytics, Printing Solutions, and E-Commerce. Thanks to this expertise and strong and sustainable relationships with major market players, we offer a perfectly coherent range of products and services to cover all our clients' needs. Our proximity, our overall vision of infrastructure and project management makes us a key player in the market. Motivated employees are our best asset to ensure speed, flexibility, and expertise. jid5289e4caen jit0310aen jpiy26aen