Senior Incident & Technical Operations Lead

A leading audio entertainment company is seeking a Senior Lead for the Production Services Operations Team in Dublin. This role involves guiding incidents through management processes, monitoring technical operations, and providing support for SiriusXM's Consumer Brands. Candidates should have an Associate Degree with 4 years of experience in a 24/7 environment, strong interpersonal skills, and knowledge of tools like Slack and ServiceNow. The position requires flexibility, including weekends and overnight shifts.