Senior Housing Officer - D1 Housing Management

Job details

Job title: Senior Housing Officer - D1 Housing Management

Job reference:

Date posted: 21/06/2026

Application closing date: 07/07/2026

Working pattern: Full-time

Salary: SO1 £34,434 - £36,363

Contractual hours: 37 per week

Job category/type: Housing

Location: City wide

Responsibilities

We are seeking an experienced and motivated individual to supervise the delivery of a customer-focused Housing Management service within a designated area. Working as part of a team, this role will be responsible for delivering services to customers living within a defined geographical area.

You will lead a small team of Housing Officers, ensuring high standards of tenancy management, customer service, estate management, and performance delivery. The role involves managing complex tenancy breach cases and progressing these cases for legal action.

Working closely with residents, Councillors, partner agencies and community organisations, you will build strong relationships to address local issues, support vulnerable customers, and deliver positive outcomes for communities. You will represent the organisation at multi-agency meetings, contribute to local projects and initiatives, and help identify and deliver priorities that improve services and neighbourhoods.

Qualifications

The successful candidate will have at least 12 months' experience within social housing. You will possess excellent communication, organisational and problem-solving skills, and have a good understanding of tenancy management.

Equality, Diversity & Inclusion

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proud of our Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders.

We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality.