Senior Finance Manager - Operations and Claims

• Act as the key Finance Business Partner to the COO and senior Operations leadership team, providing strategic insight, robust challenge and commercial support


• Lead financial planning, forecasting and analysis of claims performance across Unum's product portfolio


• Develop and maintain cost and resource models to improve financial transparency, support planning decisions and identify efficiency opportunities across Operations


• Partner with Finance, Actuarial and Operations stakeholders to evaluate investment and transformation initiatives, build business cases and measure change impact


• Coordinate claims forecasting with actuarial experts to ensure robust and aligned assumptions and financial inputs


• Oversee production and continuous enhancement of claims management information, identifying trends, risks and opportunities


• Improve forecasting methodologies, reporting capabilities and analytics


• Lead, coach and develop a high-performing team


• Build relationships across the wider business, influence senior stakeholders and shape strategic priorities


• Embed governance, risk management and regulatory compliance, including Consumer Duty, Treating Customers Fairly, Conduct Risk and Solvency II requirements

Requirements

• Qualified Accountant or Actuary with significant post-qualified experience within a complex financial environment


• Strong Finance Business Partnering experience with the ability to influence senior leaders and challenge constructively


• Deep understanding of FP&A, forecasting and business performance management within a large or complex organisation


• Experience developing financial models, claims forecasts, resource plans and business cases to support strategic decision making


• Strong analytical and problem-solving skills, with the ability to turn data into actionable business insights


• Excellent communication and stakeholder management skills, with experience building credibility across Finance and operational leadership teams


• Proven track record of leading, developing and coaching high-performing teams through periods of change and transformation


• Strong commercial awareness and ability to balance operational objectives with financial performance and control


• Interest in finance systems, technology and continuous improvement, with a mindset focused on driving efficiency and innovation


• Experience within financial services, insurance, group risk or group income protection advantageous

Core Competencies

Demonstrates expertise in Financial Planning and Analysis (FP&A), claims forecasting, and business performance management, while effectively leading and developing high-performing teams. Strong ability to influence senior stakeholders and drive strategic decision-making through robust financial modeling and analytics.

Highest-signal resume keywords

• Qualified Accountant


• Finance Business Partnering


• Financial Modeling


• Claims Forecasting


• Stakeholder Management

ATS Optimization Keywords
Hard Skills

• Financial Planning


• Forecasting


• Business Performance Management


• Data Analysis


• Resource Planning


• Business Case Development


• Governance


• Risk Management


• Regulatory Compliance


• Claims Management

Soft Skills

• Analytical Skills


• Problem-Solving


• Communication


• Coaching


• Influencing

Certifications & Qualifications

• Qualified Accountant


• Actuary

Industry Keywords

• Financial Services


• Insurance


• Group Risk


• Group Income Protection


• Consumer Duty


• Treating Customers Fairly


• Conduct Risk


• Solvency II

Tools & Technologies

• Finance Systems


• Analytics Tools


• Reporting Capabilities