Senior Enterprise AI Customer Success Manager

SambaNova Systems is seeking a Customer Success Manager to own post-sale relationships for enterprise accounts, guiding onboarding through renewal and expansion. You will craft tailored success plans, align with AI adoption goals, and lead coordinating efforts across Solutions Engineering, Professional Services, and Product teams.

With a focus on adoption, retention, and expanding value, you will monitor usage metrics, identify churn risks, and drive upsell opportunities while serving as the