Senior Endpoint, Modern Workplace Engineer
Posted 2 days 15 hours ago by Jobtailor
Permanent
Full Time
Other
Gloucestershire, Bristol, United Kingdom, BS153
Job Description
Responsibilities 
- Design, implement and maintain Windows Autopilot deployments for corporate laptops, transitioning and optimising from SCCM
- Manage and secure endpoints using Microsoft Intune, Entra ID, and Conditional Access policies including update and driver management
- Administer and enhance MDM & MAM (iOS & Android), ensuring secure access to corporate data
- Maintain and improve endpoint security controls, including AppLocker and/or App Control for Business, BitLocker, Defender XDR
- Act as an escalation point for complex support issues, troubleshooting root causes and driving resolution, including IP networking, poor performance, stop codes
- Collaborate with the IT team to design, implement, and document solutions, ensuring consistency and maintainability
- Support and mentor team members, explaining technical concepts clearly and improving overall team capability
- Identify opportunities to automate, standardise, and improve endpoint management and security posture
- Ensure endpoint solutions align with ISO 27001, Cyber Essentials+, DCC, and organisational security policies
- A minimum of 7 years' experience in Microsoft-based on-prem and SaaS infrastructure engineering, including Windows 11 endpoint management and modern workplace technologies
- Experience with SCCM-based operating system deployment (OSD) and the transition to modern endpoint management using Windows Autopilot
- Hands on experience implementing and managing Windows Autopilot, Conditional Access policies, Mobile Device Management (MDM), Mobile Application Management (MAM) for iOS and Android, and Universal Print or equivalent solutions
- Experience with application control technologies such as AppLocker or Microsoft Defender Application Control (App Control for Business preferred)
- Strong troubleshooting and root cause analysis skills, with the ability to resolve complex infrastructure and endpoint issues
- Experience working within secure, compliance driven environments
- Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non technical audiences, collaborate effectively across teams, and provide technical leadership and guidance
- Windows Autopilot
- SCCM
- Microsoft Intune
- Entra ID
- Conditional Access
- Mobile Device Management (MDM)
- Mobile Application Management (MAM)
- AppLocker
- BitLocker
- Defender XDR
- troubleshooting
- root cause analysis
- communication
- stakeholder management
- collaboration
- technical leadership
- mentoring
- problem solving
- explanation of technical concepts
- team capability improvement