Senior End-User Tech Support Lead (L3)

Equifax, Inc. invites applications for a Senior End User Support Technician in Nottingham, joining a team responsible for high-touch L2/L3 support across Windows 11, macOS, Google Workspace and Microsoft 365. The role is based in our Nottingham office, five days per week.

You will mentor junior technicians, maintain thorough issue logs, and translate user feedback into actionable improvements while collaborating with our global EUC team to enhance service delivery.