Senior Director, Customer Service & Grant Handling

Aprolis UK is seeking a Customer Service Director for Grant Handling to provide strategic and operational leadership across the Customer Service operations. You will drive performance, customer experience, and commercial outcomes while ensuring safety, growth and profitability.

You will lead the CS teams and align with the group's strategy and ISO frameworks within a national context. As a senior leader, you will collaborate with key partners, shape the CS strategy, manage P&L for CS, and guide