Senior Delivery Manager - Complaints Transformation

A leading water utility provider is seeking a Senior Service Delivery Manager to join its Complaints Transformation team. This role will involve identifying and implementing improvements across people, processes, and technology. Key responsibilities include managing delivery initiatives, stakeholder alignment, and ensuring that solutions meet business needs through effective collaboration. The position offers a competitive salary between £65,000 and £75,000, flexible hybrid working, and a range of employee benefits.