Senior Customer Support Leader - Hybrid/Remote

A technology company is seeking a Senior Customer Support Manager to lead high-performing technical support teams. This role involves people management, operational excellence, and technical escalations, ensuring customer satisfaction and continuous improvement. Ideally, the candidate has significant experience in technical support, strong leadership skills, and familiarity with SaaS or hardware products. The position offers hybrid work in Fleet, UK with a range of benefits including generous leave and a contributory pension scheme.