Senior Customer Support & Success Systems SME

A healthcare technology company based in Crawley is seeking a Senior Customer Support Administrator to enhance customer support processes and ensure customer satisfaction. Responsibilities include managing support functions, logging customer issues, and coordinating with service teams. Ideal candidates will have experience in customer service, familiarity with CRM/ERP systems like Salesforce or Oracle NetSuite, and strong interpersonal skills. This role offers the opportunity to grow as the company expands.