Senior Customer Success Manager, API & SaaS Growth

Posted 3 hours 4 minutes ago by Dormont Manufacturing Co

Permanent
Not Specified
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description

Dormont Manufacturing Co is seeking a Customer Experience team member to enhance customer engagement through APIs and microservices. This dynamic role involves coaching customers and defining success metrics while working closely with sales and product teams to maximize customer satisfaction.

The ideal candidate will possess strong organizational and communication skills, a builder's mentality for problem-solving, and experience in SaaS or infrastructure software. Join us in revolutionizing enterprise software at Kong!