Senior Customer Success Manager - Growth & Adoption

Posted 2 hours 11 minutes ago by Moody's Investors Service

Permanent
Full Time
Call Centre / Customer Service Jobs
Lancashire, Manchester, United Kingdom, M21 0
Job Description

Moody's Investors Service is seeking an experienced Customer Success professional in the United Kingdom. You will manage a diverse portfolio, guide customers through adoption and retention, and serve as a trusted advisor with access to training and resources.

The role emphasizes collaboration across teams and strategic engagement with clients to maximize value and satisfaction. The ideal candidate brings 5+ years in customer success or related roles, strong communication skills, and a