Senior Customer Success Manager - Fintech Growth & Solutions
Posted 11 days 4 hours ago by Mangopay
£70,000 - £90,000 Annual
Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
A leading fintech company in London is seeking a Senior Customer Success Manager to oversee the growth of client portfolios and enhance customer satisfaction. In this hybrid role, you'll provide technical expertise and collaborate closely with product teams to meet client needs effectively. You will be responsible for maximizing revenue through upsells and cross-sells while building sustainable relationships across diverse client backgrounds. Fluency in English and Portuguese is essential for this position.