Senior Customer Success Manager - Construction SaaS
Posted 4 hours 12 minutes ago by Onetrace
£50,000 - £70,000 Annual
Permanent
Full Time
Call Centre / Customer Service Jobs
London, Hackney, United Kingdom, E8 4TA
Job Description
A rapidly growing SaaS company seeks a Customer Success Manager to build relationships post-implementation, drive product adoption, and ensure customer satisfaction. You'll identify growth opportunities within accounts and proactively manage customer risks. The ideal candidate has experience in account management, strong communication skills, and familiarity with CRM tools. This position offers a hybrid working model and various benefits, including 25 days PTO and private medical insurance.