Senior Customer Success Leader for Universities (UK)

Posted 1 day 2 hours ago by Uniglobalcareers

Permanent
Full Time
University and College Jobs
Not Specified, United Kingdom
Job Description

Enroly is recruiting a Deputy Director of Customer Success (maternity cover) in the United Kingdom. Reporting to the Director of Customer Success & Services, this senior leadership role leads a team of 11 Customer Success professionals supporting university client relationships.

The role focuses on customer success operations, onboarding, adoption, retention, KPI reporting, CRM usage, and collaboration across teams.