Senior Customer Success Lead - Healthtech (London)

Asterix in London is seeking an experienced Head of Customer Success to lead the Medical Operations team, owning the customer journey from sales handover to renewal. The role is in-person, based in London, with a focus on scalable processes as you bring the service to more GP practices.

You will build playbooks, SOPs, dashboards and reporting while coaching and expanding the team; the company offers £70,000-£90,000 salary and equity and a fast-growing culture.