Senior Customer Success Lead - EV Schemes & B2B Growth

NextGenEnergyJobs in London is seeking a Customer Success Executive to join our Scheme Delivery team. You will be the day-to-day contact for B2B clients, handling questions, feedback, and escalations to ensure smooth scheme operations.

You'll analyse data to identify friction points, drive improvements, coach peers, and collaborate with Growth and other departments to raise customer satisfaction and value delivery.