Senior Customer Success Lead - CPM & ESG

Wolters Kluwer N.V. is seeking a Senior Customer Success Specialist to manage complex customer relationships within our CPESG team. This role involves leading onboarding programs, serving as an escalation point for customer issues, and collaborating with various teams to enhance customer experiences.

The ideal candidate will possess strong strategic communication skills and a deep understanding of financial and ESG performance management needs. The company is committed to driving continuous improvements to the customer journey.