Senior Customer Success & Growth Manager (Data Quality)
Posted 3 hours 49 minutes ago by Experian Group
Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
Experian is seeking a Senior Customer Success Manager for the UK EDQ Customer Success team, focused on retaining relationships and driving revenue. You will manage existing clients, forecast renewals, and identify cross-sell opportunities while collaborating with the EDQ department to ensure satisfaction and growth.
Reporting to the CSM Team Manager, you will engage executives and end-users, articulate product value, and use Salesforce CRM to drive daily activities and risk management.