Senior Customer Service Leader: Transforming CX

An essential water service provider in the United Kingdom is seeking a Senior Customer Service Manager to transform customer experience across Yorkshire. The role focuses on developing leadership capabilities, driving operational excellence, and ensuring a customer-centric culture. Candidates should have proven senior leadership experience, a strong customer mindset, and skills in stakeholder management. This full-time position offers a competitive salary and includes a variety of employee benefits such as a company car allowance and an annual performance bonus.