Senior Customer Service Leader, Northern Europe (Doncaster)

Wavin in Doncaster, UK, is seeking a Customer Service Senior Manager to lead the CS function across the UK, Ireland, and Nordic regions. You will drive enquiry-to-delivery excellence, coach dispersed teams, and partner with Sales, Product, and Marketing to shape service roadmaps.

The role requires extensive senior leadership experience, strong data analytics capability, and on-site work in Doncaster. You will focus on transforming operations via KPI tracking including NPS to improve customer