Senior Customer Service & Escalations Lead

Career Choices Dewis Gyrfa Ltd is seeking a Senior Customer Service Officer in Cheltenham, offering £15.06 per hour for a 37-hour week. This role involves handling customer enquiries, managing complaints, and collaborating with internal teams to improve service delivery.

The ideal candidate will have experience in customer service and administration, excellent communication skills, and a keen eye for detail. Join our dynamic team to deliver exceptional customer service and support ongoing improvements.