Senior Customer Communications Lead - 1:1 Campaigns

Nationwide is seeking an experienced Customer Communications Squad Lead to drive end-to-end customer communications across marketing, service and regulatory channels. The role leads a multi-disciplinary squad, turning strategic priorities into clear, measurable plans and delivering personalised journeys that align with regulatory and business objectives.

You will partner with Product Owners, Marketing, CX, Content Designers and Risk/Legal teams to shape strategies, monitor performance and