Senior Customer Claims Manager - Lead a High-Impact Team

Cummins Mellor is looking for an experienced Customer Service Manager in Blackburn. This role involves leading a high-performing team, ensuring service excellence, and driving operational efficiency within a customer claims department.

The ideal candidate should have a strong background in customer service leadership and a proven track record in managing KPIs. This permanent office-based position offers a competitive salary and excellent employee benefits, including holiday increase with service and private medical insurance.