Senior Customer Assistant at Supermarket Alliance Limited

Overview

We're looking for a proactive and experienced Senior Customer Assistant to work with our experienced store teams and deliver an outstanding customer experience. You'll support day-to-day operations, coach colleagues, and step up as a role model on the shop floor.

This role suits someone who thrives in a fast paced food retail environment, takes pride in high standards, and brings a calm, practical approach to problem-solving. You'll be confident handling responsibility, supporting team performance, and ensuring every customer leaves satisfied.

Responsibilities

• Support day-to-day store operations
• Coach colleagues and act as a role model on the shop floor
• Thrive in a fast-paced food retail environment and maintain high standards
• Bring a calm, practical approach to problem-solving
• Accept responsibility, support team performance, and ensure every customer leaves satisfied

Qualifications

• Experience as a Senior Customer Assistant or equivalent role
• Proactive mindset with experience delivering outstanding customer experience
• Ability to coach and develop colleagues
• Strong problem-solving skills and composure under pressure