Senior CS Leader, Scaled SaaS (£4-5M ARR)

Posted 6 days 20 hours ago by ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

£4 - £5 Hourly

Permanent

Full Time

Other

Hampshire, Portsmouth, United Kingdom, PO1 1

Job Description

ABR Talent is partnering with a PE-backed RegTech SaaS business to recruit a senior Customer Success Leader for a £4-5M ARR portfolio. You will lead two Customer Success Managers, drive adoption, and secure renewal and growth through strategic customer conversations.

You will coach the team, own portfolio health, and partner with Account Management to optimize churn and expansion. A data-led, commercial CS mindset is essential for success.