Senior Conference Manager, Logistics

Posted 2 hours 27 minutes ago by Gartner

£50,000 - £70,000 Annual
Permanent
Full Time
Transport & Logistics Jobs
Surrey, Egham, United Kingdom, TW20 9LJ
Job Description
Role Purpose

To lead and manage the EMEA conferences, to design and deliver flawless, cohesive conference experiences and manage two direct reports.

What you will do Primary Responsibilities
  • Flawless conference delivery of EMEA (primary focus) conferences
    • Oversee operational delivery of all logistics elements across complex in-person conferences
    • Project management including the ownership and adherence of conference timelines and templates to accurately deliver.
    • Venue management including but not limited to rooms, meeting facilities, F&B, A/V production.
    • Lead onsite staffing, include pre conference trainings, briefings and creation of staff plan
    • Constantly evaluate the experience, feedback and results then implement changes accordingly.
    • Create detailed post-event analysis reports and event de-briefs for review with manager/operations leads.
  • Drive operations strategy for EMEA conferences in partnership with COEs
    • Lead communication and collaboration across EMEA conference team leads
    • Ensure that decision making and recommendations align with corporate strategy and objectives
    • Support conference teams to transition from the design and delivery of individual parts to intentionally crafting an end-to-end audience journey
    • Drive consistency and innovation across the EMEA region.
  • Deliver for today while preparing for the future
    • Develop detailed action plans to achieve growth including optimized space planning & capacity solutions
    • Select and effectively manage strategic partnerships with vendors
    • Clearly understand and translate the needs of the audience
    • Champion change and drive creative solutions
  • Overall responsibility for conference budgets including preparation, negotiations, accurate and timely monthly forecasts.
    • Collaborate with COE leaders to identify trends and regional impacts.
    • Partner with financial planning team on overall budget health and managing risk.
    • Manage and cultivate key vendor relationships
    • Negotiate on everything.
Expected Results
  • Achieve operational excellence and execute conferences on time, within budget and with great attention to detail.
  • Build and maintain excellent working relationships, both internally and externally
  • New processes implemented that will help to improve operational efficiency of the team
Key Contacts Internal Contacts
  • Conference Financial & Future Planning, Program Management, Conferences Strategic Planning, Conference Business Solutions, Conference Exhibitor Operations, Conference Content, Creative & Research & Advisory
External Contacts
  • Third party suppliers and contractors
What you will need
  • 8+ years Event Management experience
  • Proven event operational skills including production schedules, budget management and event staffing
  • 1+ years of proven people management/direct reports experience
  • Project management experience on detailed programs with multiple variables and dependencies
  • Proven experience in managing agency and vendor partners
  • Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally
  • Creative, innovative and strategic thinker with a strong attention to detail
  • Strong financial management skills
  • Motivated team player with desire to learn and grow
  • Excellent written/oral communication and presentations skills
  • Demonstrated ability to adapt, implement and manage change and strive for continuous improvement
  • Ability to thrive in high pressure situations
  • Confident decision maker
  • Willingness to travel approximately 15% to attend Gartner Conferences to lead operational requirements and onsite teams, both domestic and regional
Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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