Senior Complaints & Customer Experience Officer

Posted 9 hours 37 minutes ago by SSE plc

Permanent
Full Time
Other
Perth & Kinross, Perth, United Kingdom, PH1 1
Job Description
A leading energy company in the UK is seeking a Networks Executive Complaints Officer to join their Customer Contact Centre in Perth. This role involves managing customer complaints, engaging with stakeholders, and ensuring compliance with data protection laws. Candidates should have proven customer service experience, alongside strong communication skills and a proactive attitude towards learning. The position offers a competitive salary and flexible benefits, contributing to a supportive work environment.