Senior Community Hub & Services Lead

A local government authority in Cardiff is seeking a committed individual for a full-time permanent role. The successful applicant will provide essential customer service, assisting in coordinating face-to-face services. Responsibilities include advising on Housing & Benefits and working with various partner organizations. Ideal candidates will have experience in a customer service environment, knowledge of housing benefits, and familiarity with local council services. This role promotes a flexible work environment with opportunities for training and development.