Senior Client Service Delivery Lead, Cloud & AIOps

Posted 2 hours 20 minutes ago by 3003 Accenture (UK) Limited Company

Permanent

Full Time

Other

Staffordshire, Birmingham, United Kingdom, B19 1

Job Description

Accenture is seeking a Sr Manager to lead end to end service delivery for infrastructure and cloud services from our West Midlands (Birmingham) office. You will own SLAs, KPIs, and governance while driving AI assisted operations and data driven improvements.

The role requires experience in IT managed services, stakeholder management, and cost optimization across global platforms. AIOps tooling, ServiceNow, and observability expertise are highly valued.