Senior Client Feedback Manager

Overview

Do you have experience within Client Listening/Business Development looking for a new role within a collaborative global law firm? This Senior Client Feedback Manager role will focus on leading a holistic data driven client feedback programme with operational responsibilities across the global approach to client care and insights. You will be the trusted adviser to senior partners, BD, research and wider teams for the overall client experience.

The Senior Client Feedback Manager will work with a collaborative team to use the extensive data and insights to come up with innovative solutions to client's needs and offer a high quality service to clients. You will look to research and target existing clients and prospective clients through product development and you will be able to make a real impact on the entrepreneurial team dynamic.

Qualifications / Experience

The successful candidate will have previous Client feedback/Relationship/Business Development experience from the legal sector.

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.